Storm Stoppers, a hurricane window protection company located in Orlando, Florida, has been in business for almost 15 years. Back in 2014, they were featured on hit TV show Shark Tank, where they demoed their product to the show’s panel of investors and business moguls. Since then, their episode has been one of the most re-aired episodes in Shark Tank history!
In addition to their appearance on Shark Tank, Storm Stopper President John Smith credits one other major business decision to the success of his company. “One of the keys to our success is our acceptance of credit cards,” he explains. Smith understands that modern consumers are using credit cards much more frequently than cash or checks, especially for larger purchases such as hurricane window protection for their home. In order to offer a more convenient payment experience to their customers, Smith decided to start accepting this prefered type of payment.
“In 2014, we began using Fattmerchant and I am extremely satisfied with their service,” Smith explains. “There are many wonderful aspects of our relationship with them.” One major impact Fattmerchant has had on the daily operations of Storm Stoppers is through their online payment processing technology. “I love the fact that we do not need a physical terminal. We can login and process our credit card payments on any laptop or desktop.” This feature makes life easy for Smith and his staff, allowing them to get paid faster and more conveniently than ever before. “Plus, they have an excellent mobile app!”
In addition to the convenience and ease-of-use of the technology, Smith has found the pricing with Fattmerchant to be better than any previous provider they had been working with. “Fattmerchant’s billing structure is unlike the other merchant processors we used prior. With Fattmerchant, we pay a small monthly fee and interchange is settled once per month.” With this structure, Smith is not only able to better understand his statements and anticipate his monthly costs, but he’s saving money as well!
“Before Fattmerchant, we were paying an average of 3.2% of the total customer invoice. Now, we have reduced that to 2.1%, which is almost 35% in savings!”
Smith and his team at Storm Stoppers couldn’t be happier with their switch to Fattmerchant. “I highly recommend Fattmerchant credit card processing services for any business that wants transparency with their credit card processor – and great rates!”
To learn more about how your company could benefit from processing payments with Fattmerchant – just like the team over at Storm Stoppers – click here to set up your own personalized payment consultation!