The Fattmerchant Experience

We strive to make the payment processing experience simple and enjoyable for our customers. Businesses choose Fattmerchant for the savings but stay for our award-winning customer service and innovative payments platform. Find out what to expect when you choose Fattmerchant.

95%

CSAT Score

Our customer satisfaction ratings show that businesses feel good using our products, services, and support.

73

NPS Score

We prioritize customer experience. That’s why we soar above the industry average score of -12.

9.2

Trustpilot Rating

We’re rated Excellent on Trustpilot, with a 9.2/10 score based on verified customer reviews.

Customer Reviews

We’re proud to not only provide better payment technology to small and medium sized businesses, but to also support their success. With clients spanning professional services, retail, restaurants, and many other industries, we work to make a solution personalized to your business. Watch the testimonials below to find out what some of our clients had to say.

Support When You Need it Most

Knowledgebase

Access support articles and find self-serve answers 24/7.

Chat

Chat with our team from within your payment processing dashboard.

Phone

Call our experienced and knowledgeable in-house support team.

Email

Email your dedicated account manager with any questions or needs.

Choose the Payments Processor Who Cares About Your Business

It all started with the idea that merchants deserve better. We work hard every day to make sure that’s exactly what they get. With simple, subscription pricing, a powerful and innovative payments platform and the industry’s best support, we’re here for you.

Our dedicated support team and development team are in-house, located in our Orlando, Florida office. You’ll talk to a person in our office when you call – not a robot.

Ready to see how good payment processing can be?

Fill out the form to set up a meeting with a payment consultant. They’ll ask some questions about your business to see if we’re a good fit and explain how it works.

Request a Consultation


See what our customers have to say

Trustpilot verifies reviewers against our customer database to guarantee that every review is from a real Fattmerchant customer. Read some of our reviews below to find out what it’s like to work with us.

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